Student and Privilege Access Card(s) cardholders’ rights and privileges are subject to the rules and regulations mandated by the management of the private club or facility operators in which they are hosted.
Student and Privilege Access Card(s) cardholders’ and their guardians have ultimate responsibility for their safety and must decide if facility access and programs are suitable for them. SWIMLAND游泳中心 or facility operators accept no liability for any accidents or injuries sustained by those participating in any of our classes, programs, camps, competitions and events at these facilities. Guardians assume liability for medical fees for their child or themselves arising from any injury participating in programs or accessing facilities. We recommend guardians ensure they have purchased adequate insurance for their children participating in any programs.
Student and Privilege Access Card(s) purchase is not equivalent to a purchase of private club membership of the hosting compound, location, or facility operator. Card holders do not have equivalent benefits to private members of these facilities. (i.e. Kerry Sports Members and/or Central Residence).
Student and Privilege Access Card(s) are linked directly to SWIMLAND / SWIMLAND游泳中心 programs and company terms and conditions. Program availability and schedule will be subject to usual holiday and other scheduled breaks. Any additional privilege access to facilities are subject to facility operators schedule and discretion.
a. Benefits such as free class programming and privilege access pricing, etc; will be subject to change by SWIMLAND游泳中心 or facility operators.

We offer a 100% satisfaction guarantee to all customers. Student and Privilege Access Card(s) cardholders’ are eligible for a 100% refund of the card fee after your first day of class or first day of camp with first purchase of card. SWIMLAND游泳中心 OFFICE must be contacted and officially notified the same day.
a. After the start of the second class/game/day of activity/program fees for the Student and Privilege Access Card(s) are not refundable for any reason.
b.Fees are 100% fully refundable if a customer cancels enrolment not less than 10 working days before FIRST activity commences.
c.Fees are 80% refundable if a customer cancels enrolment 9 or less working days before FIRST activity commences.
d.Any deposits are non-refundable.
e.Refunds must be collected within 3 months of issue, or they will be cancelled.
f.Credit Notes must be used within 6 months of issue.
g.Credits and refunds will not be issued in the case of quarantines, epidemics, or any force majeure situation.

Student and Privilege Access Card(s) are not able to be paused or frozen in anyway as to affect the original expiration date at time of purchase, for any reason including illness, injury, travel etc.
The Student and Privilege Access Card(s) is valid for the individual student at the time of purchase, the card cannot be transferred to other names.
Student and Privilege Access Card(s) cardholders’ that would like to receive cardholder benefit pricing for programs must ensure that their card expiry extends beyond the last class date of any program purchased. If not, card holders have the option to pay the non-cardholder pricing difference or purchase their student or Privilege Access Card(s) renewal.

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